Heather S.
“We had a perfect honeymoon trip to New Zealand thanks to our agent, Rick! When we first started the planning process for the trip, Rick had sent us a draft itinerary based on our general interests, time in the country, and probably the typical stops that a first time visitor to NZ would like to experience. It was great to get an idea of what a trip to NZ could entail. There were quite a few things that we knew we wanted to do, preferences for tours, etc. and Rick was able to work with us and make perfect suggestions based on our interests, and had zero problems changing around the initial itinerary. We ended up with a perfect customized itinerary for our trip. Every single hotel, tour, rental car, was planned perfectly. As a planner myself, I know that some times ‘things can happen’ – a reservation lost, a tour cancelled, etc. Nope. Every single step was smooth sailing. Our hotels were awesome – so different, but equally as nice. We stayed in amazing B&Bs that we would have never found if not for our agent. He literally made this the easiest vacation I have ever taken. About a week before our trip, we had a 2 hour, Googleearth walk through call with Rick that was incredibly helpful. He patiently answered all of our many questions, provided restaurant recommendations, recommendations for stops along long drives, etc.”
20, Mar 2016