We had a wonderful experience with this travel agency — highly recommend. We’d never used a travel agent for anything other than plane tickets, so this was a new experience for us. Rick put together a GREAT 3 1/2-week trip to French Polynesia (1 week) and New Zealand (2 1/2 weeks).

We appreciated Rick’s knowledge of the area; his ability to match our interests to where we should go; and his WebEx meetings and documents that go through all the details. The entire trip really “made sense” — how long we stayed in any one place; balance between busy days and less-busy days; etc. The hotels were top-notch; all the excursions were excellent.

Everything went exceedingly smoothly. Rick told us to call and confirm the excursions — only one didn’t have us down (on their end; not our agent’s). But because I had the vouchers, there was no problem.”