Terms
Quote: When we create an itinerary in our booking system the price given will be accurate as of that moment, but isn’t locked in until fully confirmed and airfare paid and ticketed. Even then, other factors may cause the price to change (see Changes).
Booking: Airfare is paid directly to the airline(s) by credit card at ticketing, normally when the land is confirmed. Payments may be made by personal check or the credit card of one of the traveling passengers. Credit cards are processed via PayPal. You do not need to have a PayPal account to pay by credit card.
Deposit: A nonrefundable deposit of 10% of the land price is due via PayPal at time of confirmation. This is in addition to any required hotel deposits. Form of payment for land may be credit card or personal check. Credit cards are processed via PayPal. You do not need to have a PayPal account to pay by credit card. A 2% discount is offered for payment by personal check.
Final Payment: The balance is normally due 45 days prior to departure via PayPal or personal check.
Cancellation: All funds paid to Travel Pacific or any airline we include in an itinerary should be considered non-refundable. Sometimes refunds can be worked out depending on the circumstances but you should not count on it.
Travel Insurance: We recommend that you protect your travel investment by purchasing travel insurance from a reputable company such as Travelex. We can get the appropriate quotes for you and are licensed to handle the booking of travel insurance as well.
Luggage fees: Other than Southwest, all U.S. airlines charge fees for checking your luggage. International carriers normally allow 1-2 free checked bags per person. All airlines have strict limits on weight and size. These fees are payable directly to the airline at check-in. Details are available on the airline’s website.
Names: At the time of booking we need your exact names as they appear on your driver’s license(s) or passport(s) if International Travel is involved, as well as your date(s) of birth. Once ticketed most airlines will treat a name change as a cancellation so it’s very important that there are no mistakes. An airline will not board you if there are any errors.
Proof of Citizenship and Entry Requirements: Traveler(s) are responsible for obtaining proper documentation including visas and/or other travel documentation that may be required. Failure to carry proper proof of citizenship will lead to denied entry to aircraft and/or a foreign country. All Travelers are encouraged to check with the appropriate consulate or embassy for the respective destination for entry requirements that apply to them and their travel companions. No refunds will be made if incomplete or improper documentation results in denied boarding or entry. For international travel a valid passport is always required and must be valid for a minimum of 6 months after your scheduled return date.
Changes: There are 2 kinds of changes; the 1st being changes that are forced on you by actions taken by our vendors that were unforeseeable at the time you made your booking. Those changes could include (but are not limited to) airline schedule changes, a hotel closing for any reason, an activity changing the days it operates, a government entity changing their tax rates; the list is long. In such an event Travel Pacific will use its best effort to mitigate the consequences of those vendor changes and will not add any fees for these additional services but we are not responsible for any change in the package price that results.
The 2nd kind of change is when you change your mind. If you should direct us to make changes to your itinerary the first change is free but subsequent changes may incur a $100 per change fee which will be added to the itinerary price.
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Rick Garrett
I’m a Professional Travel Adviser with over 40 years of travel industry experience. The countries I specialize in include Australia, New Zealand, Fiji, French Polynesia (aka Tahiti), and the Cook Islands. I’ve made dozens of trips to the South Pacific so am able to provide you with first hand knowledge and experience while creating the custom itinerary that is perfect for YOU, and then take care of everything from A to Z, before, during and after your amazing Down Under adventure. Because the journeys I create for my clients are born out of my desire to share my authentic travel experiences, each one is unique, and designed to match your interests, tastes and budget.